Shipping

At SoleSeason, we know you want your next pair in rotation as soon as you decide on it. Here is exactly how shipping works when you order from us.

Processing and delivery

Every order is packed and handed to the carrier with care, and it ships with a tracking number so you can follow it from our side to your door. Delivery takes 7-15 business days. Tracking updates will show you where your parcel is along the way.

Shipping cost

• Free shipping on orders over $50.
• Orders are shipped worldwide.
• Your tracking number is sent once your order ships.

Tracking your order

When your order ships, you receive a tracking number by email. Use it to check the status of your delivery at any time. If the tracking has not updated for a few days, that is normal during busy periods, and it usually moves again shortly.

Checkout

All payments run through secure checkout, so your details stay protected from the moment you place your order to the moment it is confirmed.

Returns

If a pair does not fit or is not what you expected, you can return it within 30 days of delivery. Keep the shoes in the condition you received them and contact us to start the return. We will guide you through the steps so the process stays simple.

Need help?

Our support team is available by WhatsApp or through the contact form. Reach out with your order number and we will help with tracking, delivery questions or returns. Follow the season with us, collect the signature models you have been watching, and let us get them moving your way.